Privacy Policy
Last updated: January 15, 2026
At Feluvistmx, we are committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, and protect your information when you use our services.
1. Information We Collect
We collect information that you provide directly to us, including: full name, email address, phone number, postal address, financial information relevant to our services. We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages visited, and time spent.
2. Use of Information
We use your information to: provide and improve our services, send communications related to your account, respond to your inquiries and requests, comply with legal and regulatory obligations, prevent fraud and illegal activities.
3. Sharing Information
We do not sell or rent your personal information to third parties. We may share your information with: service providers who help us operate our business, government authorities when required by law, in case of merger, acquisition, or sale of company assets.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the Internet is 100% secure.
5. Your ARCO Rights
In accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties, you have the right to: Access your personal data, Rectify inaccurate data, Cancel the processing of your data, Oppose the processing of your data. To exercise these rights, contact us at: arco@feluvistmx.com
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.
7. Changes to this Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with the update date.
8. Contact
If you have questions about this Privacy Policy, you can contact us at: Feluvistmx S.A. de C.V., Av. Paseo de la Reforma 505, Cuauhtémoc, 06500 Mexico City, CDMX. Email: privacy@feluvistmx.com